Privacy Policy

America First Flagpoles ("we," "us," "our") operates americafirstflagpoles.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have. By using the Site, you consent to the practices described below.

Personal Information

• Name and contact information (email, phone, shipping/billing address)
• Payment information (processed securely by Shopify and its payment processors — we do not store full card numbers)
• Order history, product preferences, and customer service correspondence
• Newsletter and back-in-stock signup email addresses
• Product reviews and any content you voluntarily submit

Automatically Collected Information

• IP address, browser type, device information, and operating system
• Pages visited, time on site, referring URLs, and click activity
• UTM parameters and ad click identifiers (e.g., gclid, msclkid) for attribution
• Approximate geolocation derived from IP address

• Order Processing: To fulfill, ship, and provide support for your orders
• Communication: To send order confirmations, shipping updates, back-in-stock alerts, and respond to inquiries
• Marketing: To send promotional emails (you may unsubscribe at any time via the link in any email)
• Analytics & Improvement: To understand site usage and improve our products, content, and customer experience
• Advertising: To measure ad performance and show relevant ads on Google, Microsoft (Bing), and other platforms
• Security & Fraud Prevention: To detect, prevent, and respond to fraud or abuse
• Legal Compliance: To comply with applicable laws, tax requirements, and lawful requests

We share limited information with trusted service providers who help us operate the Site and our business. Each maintains its own privacy practices:

• Shopify — e-commerce platform, checkout, and payment processing (privacy policy)
• Google Analytics & Google Ads — site analytics and advertising measurement (privacy policy)
• Microsoft Advertising (Bing UET) — advertising measurement (privacy policy)
• Judge.me — product review collection and display (privacy policy)
• Supabase — backend infrastructure for newsletter, leads, and contact form data (privacy policy)
• Resend — transactional email delivery (privacy policy)
• Shipping carriers (UPS, FedEx, freight providers) — to deliver your orders

We do not sell your personal information for money. However, the use of advertising cookies (Google Ads, Microsoft Ads) may be considered "sharing" for cross-context behavioral advertising under California law — see your rights below.

We use cookies and similar technologies to operate the Site, remember your cart, measure traffic, and personalize advertising. By continuing to use our Site, you consent to our use of cookies. You can disable cookies through your browser settings at any time, though some features may not work properly.

• Essential cookies: Cart contents, session state, security (e.g., Shopify cart tokens)
• Analytics cookies: Google Analytics (_ga, _ga_*)
• Advertising cookies: Google Ads (_gcl_au), Microsoft UET (_uetsid, _uetvid)
• Preferences: Recently viewed products, dismissed banners, and UI state (stored in localStorage)

We honor Google Consent Mode v2 signals and Global Privacy Control (GPC) browser signals as an opt-out of sale/sharing for California residents.

• SSL/TLS encryption across the entire Site
• PCI-compliant payment processing handled by Shopify
• Row-level security and access controls on backend data
• Limited employee access to personal data on a need-to-know basis
• Regular security review of our codebase and infrastructure

No method of transmission or storage is 100% secure. We cannot guarantee absolute security but work continuously to protect your information.

• Order & customer records: Retained as long as required for tax, accounting, and warranty purposes (typically 7 years)
• Newsletter subscribers: Retained until you unsubscribe
• Contact form & lead submissions: Retained up to 3 years for follow-up and recordkeeping
• Analytics data: Retained per Google Analytics defaults (currently 14 months)

Your Rights

All visitors have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing emails at any time
• Portability: Receive your data in a portable, machine-readable format

California Residents (CCPA / CPRA)

In addition to the rights above, California residents may:

• Request disclosure of categories and specific pieces of personal information collected
• Opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising
• Limit the use of sensitive personal information
• Not be discriminated against for exercising any of these rights

To exercise any of these rights, contact us via the Contact Us page. We will respond within 45 days as required by law. We may need to verify your identity before fulfilling your request.

Our Site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

International Visitors

America First Flagpoles is based in the United States and our service providers may process data in the U.S. and other countries. If you visit from outside the U.S., your information will be transferred to and processed in the United States, which may have different data protection laws than your country of residence.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated via the Site or by email where appropriate.